This hotel is a great choice for a relaxing stay. The staff were very polite and attentive, providing a warm welcome with green tea and Japanese sweets. The traditional Japanese room was clean and comfortable, with all the necessary amenities. The highlight was the hot springs, both indoor and outdoor, which provided a rejuvenating experience.

No negatives, everything was great during our stay.

The hotel provides excellent value for money, with reasonably sized rooms and all the necessary amenities. The staff were attentive and provided extra special attention, making sure to help us every step of the way. The hotel's location, just a short walk from the ski slope, was perfect for us.

All was satisfactory and met our expectations.

I had a delightful stay at this hotel. The location was perfect for skiing, with a short walk to the slopes. The staff were very friendly and attentive, making sure all our needs were met. The rooms were well-equipped with all the necessary amenities, including a private deck and bath. The highlight was definitely the delicious traditional Japanese breakfast, a true culinary experience.

No major complaints, everything was satisfactory.

This hotel is conveniently located a short distance from the ski slope, and offers a free shuttle bus service. the rooms are clean, cozy, and offer a traditional Japanese experience, with futon mats to sleep on. the communal bathing facilities are impressive, including indoor and outdoor hot spring baths. the breakfast buffet is plentiful, with a mix of Japanese and western food, and the staff are polite and attentive.

The hotel doesn't offer a luggage storage service who arrive before check-in time.

Reasonably sized rooms with amenities. Perfect onsen after skiing. Public bus stop in front. Convenience store within walking distance. Authentic experience with special attention. Helpful staff for transfers, ski hire, and more. Shuttle bus to ski slopes. Short walk to a shrine. Great welcome and attentive staff. Outstanding breakfast and dinner. Kind staff, language support. Japanese room with good view. Delicious dinner buffet and hotpot. Free shuttle to ski resort and train station. Public bus stop in front.

Absolutely nothing.

We had an amazing time during our city trip. the location of the hotel was perfect, as it was within walking distance of a beautiful shrine and had a shuttle service to the ski slope every 30 minutes. the hot springs were a unique experience that we thoroughly enjoyed. the staff were extremely friendly and attentive, making sure we had everything we needed.

The process of arranging transportation to the hotel beforehand was a bit of a hassle. We had to rely on our hotel concierge in the city to make arrangements for us.

Rooms were spacious and well-equipped. The hotel's location was ideal, with a public bus stop right outside the hotel and a convenience store within walking distance. The onsen was a great way to relax after a long day of sightseeing.

The shuttle service to the train station had limited timings, making it difficult to plan our day. The lack of luggage storage made it inconvenient for us to explore the city before check-in.

The shuttle service to the ski slope and city bus stop in front of this hotel made transportation easy. The hotel also had excellent hotel facilities including comfortable rooms and an exceptional breakfast. The staff was extremely helpful despite my lack of Japanese.

Nothing everything was great.